By accepting service from Simple Pest Management (SPM), you agree: You may cancel as follows: (i) California cooling-off—if this Agreement is signed away from SPM’s usual place of business, you may cancel for any reason by sending written notice so that SPM receives it by midnight of the third business day after you sign. (ii) Scheduling policy—separately, you may cancel or reschedule any appointment by sending written notice so that SPM receives it at least 24 hours before the scheduled service time (Pacific Time). Late cancellations, no access, or missed appointments may be charged up to the service fee. Statutory cancellation rights apply in addition to this policy; card payments include a 4% processing fee (waived on request). Regular services begin on the initial service date and continue at the stated frequency; after any initial term, service renews month-to-month until canceled with 60-day written notice. Early termination fee (ETF) of $200 applies if canceled prior to the agreed initial term. SPM may also recover any promotional credits, waived fees, or discounts applied to the account, and all amounts accrued remain due.
Flex Trial Plan: up to 60 days of treatment; cancel anytime within 60 days by written notice and no further service will be performed. If not canceled within 60 days, the plan automatically converts to a 12-month agreement.
VIP Priority: unlimited free re-treatment as product labels and safety allow; accounts may be placed on hold by paying only the monthly VIP fee. Non-VIP accounts receive up to two free re-treatments per rolling 12-month period.
All re-services require the account to be in good standing and reasonable cooperation (e.g., sanitation, exclusion, correcting conducive conditions). SPM will re-treat affected areas at no charge if issues arise and as the label allows; non-maintenance plan customers are covered for 30 days from the last service. Provide access (unlock gates, secure pets); if interior areas are inaccessible, SPM may perform exterior service, leave a record, and charge the standard fee; re-treatment or exterior-only service does not extend the term. SPM does not guarantee total eradication; multiple treatments may be required and service dates are estimates. If sensitive to odors/chemicals, consult a physician.
To the fullest extent permitted by law, SPM’s total liability is limited to amounts you paid to SPM; SPM is not liable for lost use, revenue, profits, or incidental/consequential/punitive damages; aesthetic concerns from exclusion work are non-refundable. All disputes are resolved by binding, individual arbitration in San Diego, CA under AAA rules (no court/jury or class actions). Except for any written warranties expressly provided by SPM, all services and products are “AS IS.” California law governs; if any term is unenforceable, the remainder stays in effect. Terms may be updated; posting on our website constitutes notice—see the website for the current version.
Notice to Occupant
This notice is provided pursuant to California Business and Professions Code Section 8538. The pests to be controlled may include insects, rodents, and other structural pests identified during inspection or treatment. The following pesticide products and their active ingredients may be used in treating your property: Advance 360A Dual Choice Ant Bait Stations containing Abamectin B1 (0.011%); Advion Ant Bait Arena, Ant Gel Bait, Cockroach Bait Arena, and Cockroach Gel Bait with Indoxacarb (0.1%–0.6%); Alpine WSG, PT Alpine Fly Bait, and PT Alpine Flea Bed Bug containing Dinotefuran (0.4%–40%); Altosid Pro-G, Nyguard IGR Concentrate, and Precor IGR with (S)-Methoprene (1.5%–11.2%); Dekko Silverfish Paks with Boric Acid (20%); Ditrac Blox containing Diphacinone (0.005%); Dominion 2L with Imidacloprid (21.4%); D-Fense SC1, Suspend Polyzone, and Tekko Pro containing Deltamethrin (0.05%–4.75%); D.S.V. with Sodium Fluoroacetate (0.25%); Ecovia Emulsifiable Concentrate, Essentria G Granule Insecticide, and Essentria IC3 Insect Concentrate containing Pyrethrins (0.1%–0.5%); ExciteR with Prallethrin (0.1%); Gentrol Point Source with Hydroprene (0.03%); In2Mix Mosquitoes with Pyriproxyfen (74.03%) and Beauveria bassiana strain GHA (10%); Instant Soap and Water containing Potassium Salts of Fatty Acids; Intice Ant Bait with Hydramethylnon (2.15%); Masterline B MAXXPro / Bifen IT containing Bifenthrin (7.9%); Maxforce Ant Gel, FC Ant Bait Stations, and FC Roach Killer Bait Gel containing Fipronil (0.01%–0.05%); Maxforce Impact Roach Gel Bait with Imidacloprid (0.05%); Onslaught containing Piperonyl Butoxide and Pyrethrins; Optigard Flex Liquid with Thiamethoxam (21.5%); Phantom Termiticide Insecticide and PT Phantom II Pressurized Insecticide containing Chlorfenapyr (0.5%–9.7%); PT PI Aerosol with Permethrin (0.25%) and Piperonyl Butoxide (0.25%); Provoke Mouse Gel and Provoke Rat Gel with Brodifacoum (0.005%); Spectre 2SC and Spectre PS containing Chlorfenapyr (0.5%–21.4%); Selontra Rodent Bait with Chlorophacinone (0.005%); Talstar PL Granular Insecticide with Bifenthrin (7.9%); Taurus SC containing Fipronil (0.25%); Tempo Ultra WP Insecticide with Beta-Cyfluthrin (11.8%); Temprid FX Insecticide containing Imidacloprid (21.45%) and Beta-Cyfluthrin (10.5%); Tengard SFR Oneshot with Permethrin (36.8%); Terad3 Blox containing Bromadiolone (0.005%); Termidor SC with Fipronil (9.1%); Trapper Glue Boards, which are mechanical trapping devices with no pesticides; Wasp Freeze II containing D-Phenothrin (0.2%) and Tetramethrin (0.2%); Tri-Die containing Pyrethrins (0.5%), Piperonyl Butoxide (5%), and Permethrin (5%); DeltaDust with Deltamethrin (0.05%); Advance 375A Granular Ant Bait with Abamectin (0.011%); and Maxforce Quantum Ant Bait with Fipronil (0.01%).
State law requires that you be given the following information: CAUTION—PESTICIDES ARE TOXIC CHEMICALS. Simple Pest Management is a registered structural pest control company. We are regulated by the Structural Pest Control Board. We use pesticides approved by the California Department of Pesticide Regulation and the United States Environmental Protection Agency. Registration is granted only when the state finds that risks are minimal if used properly or outweighed by benefits. Risk depends on exposure. Exposure should be minimized.
If within 24 hours after application you experience flu-like symptoms or other unusual symptoms, contact your physician or poison control center at 1-800-222-1222. Also contact Simple Pest Management immediately.
For further information, contact Simple Pest Management at (833) 887-7378, the Sacramento County Health Department at (916) 875-5881, the Sacramento County Agricultural Commissioner at (916) 875-6603, the San Diego County Department of Environmental Health at (858) 505-6652, the San Diego County Agricultural Commissioner at (858) 694-2739, or the Structural Pest Control Board at (916) 561-8708, 1416 Ninth Street, Sacramento, CA 95814.
If a periodic pest control contract is in effect, treatments will be performed at scheduled intervals. Applications will be made at approximate times and locations as planned. Occupants should avoid contact with treated surfaces until dry or as directed. Take precautions to protect children, pets, and sensitive individuals.
Safety Data Sheets (SDS) for all pesticides are available at www.simplepest.com/safety-data-sheets For questions or special accommodations, contact Simple Pest Management at (833) 887-7378 prior to treatment.